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Click2Call is a feature that allows users to initiate a phone call by clicking a button or link on a website, mobile app, or CRM. The system connects the customer to a business representative instantly, without requiring them to dial a number.
When a user clicks the button, the system triggers two outbound calls—one to the user and one to the agent. Once both calls are connected, they are bridged together seamlessly.
ncreases conversion rates by reducing friction
Provides instant customer support
Tracks and logs calls for analytics
Reduces the chances of losing leads
Integrates with websites, CRMs, and mobile apps easily
No. Click2Call works with regular phone lines. The user just enters their number and the system initiates a call. It can also be implemented using VoIP or browser-based calling if needed.
Yes. You can embed a small script or widget that allows visitors to request a call by entering their number or simply clicking a button.
