Dialer

Dialer

Mayur Web Technology offer affordable and low cost dialer solution like Auto Dialer, Predictive, Progressive and Preview Dialer Solutions in Ahmedabad, Gujarat in India,

Our dialer system is an outbound call processing designed to maintain a high level of consumption and cost efficiency in the contact center. The dialer automatically calls a list of telephone numbers, screens the unnecessary calls such as answering machines and busy signals, and then connects a waiting representative with the customer.

Mayur Web Technology dialer solutionsare integrated with automatic systems EPABX to monitor agent’s status and its activities.Optimize agent utilization and thus enhance Call center productivity.

Mayur Web Technology Dialer Solutions:

• Auto Dialer Is an online automated dialing application and easy to use web-based solution that offers all you need for your telemarketing campaign or prospect calling success.
• Preview Dialer allows a phone agents to view the call information showing. The agent can decide not to instigate the call.
• Progressive Dialer passes the call information to the agent at the same time the number is being dialed by the phone dialer. The agent usually has a few seconds to view the call information, but cannot stop the call process.
• Predictive Dialer is more complicated because the phone dialer automatically calls several numbers and only passes a call to an agent when a person has been contacted.