IVR
Mayur Web Technology provides IVR Solution have very affordable and low cost solutions Ahmedabad, Gujarat in India, Our IVR solutions have used pre-recorded voice prompts and menus to present information and options to callers.
IVR (Interactive Voice Response) Edge is a solution to enable nearly complete automation of the customers’ communications with an organizations CRM system. Menu-driven systems guide the customer through a series of options, based on automated voice responses to their selections.
Our IVR solutions enable users to retrieve information including bank balances, flight schedules, product details, order status, movie show times, and more from any telephone.
Features
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Standard IVR Design Interface
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Multiple telephone line support
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Advanced call screening and call switching options
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Can be integrated with any type of database
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Playback data retrieved from database
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Text to Speech
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Call Transfer to other extensions
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Multi-Language support
Mayur Web Technology IVRS will help you to:
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Increase customer service levels
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Extend customer service hours
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Improve information broadcasting
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Increase employee productivity
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Secure voice convey transactions
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Reduce operational cost extremely
IVR System has proved to be beneficial in the following industries:
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Financial institution
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Government
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Transportation
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Stock Markets
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Insurance
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Airports
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Railways
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Courier, logistics and many others